Help & support
How can we help?
You will find most answers here within a minute. And if not, you reach our team directly, no bot, no hotline.
Topics
Pick your topic.
FAQ
More than 100 answers on account, buying, selling, taxes and pickup, with search.
Buyer protection
14-day inspection period, escrow and what to do if there is a problem.
In-person pickup
Pickup code, the process for buyers and sellers, what if something goes wrong.
Buying & selling
How buying and selling on Bestwrist works, step by step.
Auction house
24-hour dealer auction: bids, rules and your decision.
For dealers
Costs, shop connection and process for professional dealers.
Personal contact
Rather ask directly?
Monday to Friday, 9am to 6pm. We usually reply to emails within a few hours.